Netsource Partners

Netsource Partners White Papers and Presentations

We hope that you will find some of the information on this page useful for your organization. The current list of white papers and presentations are as follows:
  • Building Mission Critical Systems - In the heat of battle, those survivors on the front-line amass a body of knowledge that increase their probability of survival and success of the overall campaign. As with all combative endeavors, taking time to analyze the success or failure of strategic and tactical plans is instructive to those engaged in the conflict. In cyberspace, where fierce competitive battles are being waged, there is plenty to learn about rapidly deploying mission critical applications and services to support these campaigns in this hostile environment. This paper outlines some of those lessons.
Building Mission Critical Systems
File Size: 62 kb
File Type: pdf
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  • Digitally Signed Change Management - Trace ability and authorization of changes are very important requirements for companies that have formal change management processes. Associating digital signatures at key points in the change management process will ensure that all changes will be appropriately authorized and will leave an audit trail for trace ability purposes. Before a person can initiate a change, the person must receive authorization from all authorized reviewers. The authorized reviewers would be able to use digital signatures to authorized the change. A process centric change management solution can leverage digital signatures to help with Sarbanes-Oxley compliance. By using the issue management and workflow support provided by a change management solution directly, any existing business process including all software development processes could be automated with direct tracking and integration of all work completed with full audit trails. Digital signature authorization could be incorporated at key stages of each business process to ensure proper authorization. Companies with strategic IT governance initiatives, or those that have to meet auditing and regulatory compliance would benefit greatly.
Change Management
File Size: 365 kb
File Type: pdf
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  • ITIL Implementation Model - This presentation examines our experiences in deploying service management solutions and how we apply the IT Infrastructure Library (ITIL) model to aid in the deployment planning. A development model for integrating the processes, organization, and technology and a service model for organizing your services are presented
ITIL Models
File Size: 4109 kb
File Type: pdf
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  • Service Chain Model - The presentation examines an approach for building services based on both ITIL and business models.
Service Chain Model
File Size: 1944 kb
File Type: pdf
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  • Vision to Reality - One of the biggest challenges in business today is turning visions, strategies and ideas into a tangible reality that produces actual results. Many times people cannot effectively bridge the gap between what they desire and what is possible because those people perceive the gap to be too large. Oftentimes this statement is heard as people discussed moving into the future: "Theory is fine for tomorrow, but what about today or right now?!" This statement presents itself quite often during the implementation of the Service Management disciplines within an IT department. Service Management best practices have been captured in a framework and a library of books (the Information Technology Infrastructure Library-ITIL). On the surface, the framework and library provide the guidance needed to effectively, efficiently and economically manage an IT department. However, a deeper look reveals that the framework and library provide more than guidance, but the actual steps needed to bridge the gap between "theory" and "reality".
Vision to Reality
File Size: 67 kb
File Type: pdf
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